As a Registered Investment Advisor (RIA) owner, your book of business is your lifeblood. Managing client relationships and ensuring they remain with your firm is part and parcel of the job. Nonetheless, clients leave their RIAs all the time. Client attrition can significantly impact the growth and sustainability of your RIA firm and can hinder your ability to achieve the eight-figure exit. Understanding the reasons clients leave could position you to address the most common causes proactively. In today’s entry, I’m looking at the key reasons clients leave RIAs and providing actionable insights to help you retain your valuable clientele. Follow Along With The Financially Simple Podcast! This week on The Financially Simple Podcast: (3:51) From the business owner’s seat (5:16) Loyal customers are more likely to refer (6:05) Why do clients leave their RIA? (7:21) Fixing the communication issues in your firm (9:35) Perception of value (10:46) Aligning […]
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